The problem
- Leads in spreadsheets and inboxes
- Missed follow-ups and no pipeline view
- No history when a colleague is away
- Reports that take hours to prepare
How we approach it
- Map the stages from first enquiry to repeat business.
- Record contacts, notes, tasks and documents against one customer record.
- Add reminders and clear ownership.
- Report on sources, stages and response times.
What we will not promise
Outcomes depend on your data, team and adoption. We scope after discovery and do not guarantee rankings, revenue or timelines in advance. Incipit runs its own delivery on an internal CRM, which is described on the products page as an internal platform, not client proof.
How an engagement runs
Discover, propose, deliver, support
The same four stages apply to every Incipit practice, so you always know what has been agreed and what happens next.
- 01
Discover
We learn the business need, the people who will use the result and the constraints, before any solution is proposed.
- 02
Propose
Scope, milestones, responsibilities and ownership are agreed in a written proposal.
- 03
Deliver
Work is built in milestones. You review working builds and approve each stage before the next begins.
- 04
Support
Handover of code and documentation as agreed, with maintenance and support available afterwards.
Continue
Ready to begin?
Tell us what you want to build, fix or hire for. We reply with questions, options and a written proposal.