We build CRM software around the way your team sells, delivers and supports clients: leads, contacts, projects, invoices, tickets and reporting in one place, with role-based access and an audit trail instead of scattered spreadsheets.
How a Project Is Delivered
Discover & Specify
Clarify who will use it, what it must connect to, and how you will judge success.
Architect & Design
Agree the data model, screens and integrations in writing before production code is written.
Milestone Development
Build in agreed milestones, with working builds you can review and approve at each stage.
Quality Gate & Handover
Testing, production deployment and handover of source code and documentation as agreed in writing.
Problems This Service Solves
- Leads and follow-ups lost in inboxes
- No single view of a client or project
- Reports assembled by hand each month
CRM Development in practice
Who this suits
Service businesses and agencies that sell, deliver and support clients across several tools and lose leads, follow-ups or billing details between them. It suits teams that want one place for leads, contacts, projects, invoices, tickets and reporting.
What you receive
A CRM shaped around your sales and delivery stages, role-based access so each person sees what they should, an audit trail of changes, reporting that replaces manual monthly compilation, and integration with your website enquiry forms and payment tools where needed.
How we approach it
We map your actual workflow first, then build only the modules you need. We run our own delivery CRM on ASP.NET MVC and SQL Server with the same principles: one calculation source for money totals, validation on every write, and clear permissions. We will recommend a ready-made CRM if that fits better.
Frequently asked questions
Why build a CRM instead of buying one?
Custom CRM makes sense when your delivery process is specific and licence-based tools force workarounds. We will say so if an off-the-shelf tool fits better.
Can the CRM connect to our website forms?
Yes. Website enquiries can flow straight into the CRM with source tracking.
Ready to talk about crm development?
Tell us what you want to build or fix. We reply with questions, options and a milestone-based proposal. No obligation, and we can sign an NDA first.