The problem
- Bookings taken by phone and message
- Double bookings and missed reminders
- No view of availability or demand
- Cancellations handled by hand
How we approach it
- Model availability, capacity and rules.
- Confirm bookings and send reminders.
- Handle changes and cancellations by clear policy.
- Report on demand and no-shows.
What we will not promise
Payment collection is optional and depends on a gateway you hold an account with. Outcomes depend on adoption.
How an engagement runs
Discover, propose, deliver, support
The same four stages apply to every Incipit practice, so you always know what has been agreed and what happens next.
- 01
Discover
We learn the business need, the people who will use the result and the constraints, before any solution is proposed.
- 02
Propose
Scope, milestones, responsibilities and ownership are agreed in a written proposal.
- 03
Deliver
Work is built in milestones. You review working builds and approve each stage before the next begins.
- 04
Support
Handover of code and documentation as agreed, with maintenance and support available afterwards.
Ready to begin?
Tell us what you want to build, fix or hire for. We reply with questions, options and a written proposal.